Helicopter Training - Student Withdrawals

	Courses Less than three months					Courses Three months and greater
Type of student	International Students				Domestic Students	International and Domestic Students
Course length	Less than 5 weeks		Between 5 and 12 weeks		1 day to 3 months	13 weeks and greater
Withdrawal period	Up until the end of the second day of the course	From day 3 onwards	Up until the end of the fifth day of the course	From day 6 onwards	No set withdrawal period	Up until the end of the eighth day of the course	From day 9 onwards
Amount of refund	50 per cent of total fees paid	No refund will be payable after this period, however the personal circumstances of the student may be considered at the discretion of the Flight Training Manager and the CEO	75 per cent of total fees paid	No refund will be payable after this period, however the personal circumstances of the student may be considered at the discretion of the Flight Training Manager and the CEO	No refund will be payable after this period, however the personal circumstances of the student may be considered at the discretion of the Flight Training Manager and the CEO	Full refund, less administration costs of up to 10 per cent of any amount paid or $500 whichever is the lesser	No refund will be payable after this period, however the personal circumstances of the student may be considered at the discretion of the Flight Training Manager and the CEO

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Astral Helicopters Ltd reserves the right to terminate a students tuition:

If the student fails to pay course fees
In the event of continued unexplained absences (an attendance of 85% of the total course is required).
In the event of criminal behaviour by the student either at the school or within the community.
Due to misconduct e.g. alcohol/drug use
If the behaviour of the student is deemed to be detrimental to flight safety or to the overall integrity of the class.

In the case of a course refund any fees paid in advance will be held in the Astral Helicopters Ltd Trust Account for the duration of the withdrawal period in accordance with Section 236A of the Education Act 1989.
If a New Zealand Citizen or Resident student who is studying with the assistance of a New Zealand Government student loan fails to complete the course, the remaining balance shall be repaid to the Inland Revenue Department.
Students will be given the right to appeal any decision made by Astral Helicopters Ltd. Decisions will be based on all evidence and information supplied.

NOTE: Astral Helicopters Ltd is required to notify The NZ Immigration Service when an international student withdraws.

Code of Practice

Astral Helicopters Ltd is a signatory to the Code of Practice for the Pastoral Care of International Students.

NZQA

The course is approved by the New Zealand Qualifications Authority under the provisions of the Education Act 1989, and Astral Helicopters Ltd is accredited to teach it.

Astral Helicopters Ltd is registered by the New Zealand Qualifications Authority as a Private Training Establishment under the provisions of the Education Act 1989 and its subsequent amendments.